SHIPPING PROTECTION
- Lost in Transit
- Damaged in Transit
- Shipped to the wrong address (Our Fault when submitting the address to the carrier)
- Shipping protection starts from the date of shipping out the item. This plan is valid throughout the shipping process
- The replacement is free (includes shipping fee)
- A warranty pack is only valid for one order; if your order has multiple items, all of them will be protected by our policy
- Shipping protection includes one replacement per item. It means that when there are multiple items in your order, you will receive replacements for all.
If your item has any problems with the shipping process, please contact our Customer Support Team, and send us the proof. We will gladly replace the item free of charge.